Portland, United States
Instrument
Independent digital brand and experience agency headquartered in Portland, Oregon.
Overview
An editorial summary has not been published for this agency yet.
Editorial analysis by the Agency Review Guide editorial team. Statements sourced from the agency are labelled as agency-submitted throughout this profile.
Best suited for
Large, well-resourced enterprise and consumer brands seeking an integrated brand, product and marketing agency for major campaigns, digital products and websites, given its published client roster of Nike, Google, Netflix, Spotify, Microsoft and similar global companies.
May not be suitable for
Small businesses, local companies or start-ups with limited budgets, since Instrument's published client roster is composed exclusively of large global enterprise brands.
Services and expertise
- Primary services
- UX/UI, Web Design, Branding
- Industries served
- Not recorded
- Platform expertise
- Not recorded
- Locations and markets served
- United States (HQ)
- Languages
- Not recorded
- Time zones
- Not recorded
- Client-size fit
- Not recorded
- Engagement models
- Not recorded
Pricing and minimum engagement
- Minimum project size
- Not recorded
- Hourly rate range
- Not recorded
- Team size
- 350+
- Year founded
- 2002
This agency does not publish its rates or minimum engagement. We do not estimate fees, and we have not found a publicly available, free rate benchmark for this market that we would be willing to cite. Ask for a written fee basis before you shortlist.
Team and leadership
No team information verified yet
Leadership and practitioner information is published once it is confirmed against a source such as the agency site, a press record or a claimed-profile submission.
Selected work and measurable outcomes
ServiceNow rebrand
ServiceNow
Instrument evolved the company's identity into a scalable system including a custom typeface, icon library, photography style and illustration set.
Oura smart ring
Oura
Instrument redesigned the ecommerce site, reworking information architecture, content and navigation to improve how customers discover and shop the smart ring.
Electronic Arts
Electronic Arts
Instrument led a rebrand repositioning the games publisher as a broader entertainment company, evolving its typography, colour palette and motion system.
Figures marked client-confirmed were confirmed by the agency and the client named in the project. They have not been independently audited.
Review summary
No verified reviews published yet
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Shareable review invite link
Send this link to past clients. They create their own reviewer account, write the review with Instrument already selected, and can follow its status. Every review is identity-verified and moderated before publication, and the agency cannot edit or remove it.
Sources
Company description, head office and founding year as published by the agency.
Instrument — official website · agency website · Unverified · Checked September 7, 2026
Instrument's own about page states a 350+ team in Portland and names client work for Google, Spotify, Electronic Arts, ServiceNow, Uber and Oura.
Instrument - published evidence · agency website · Unverified · Checked September 9, 2026
Contact details
- Website
- www.instrument.com
- Headquarters
- Portland, United States
- Offices
- United States (HQ)
- Working time zones
- Not recorded
- Languages
- Not recorded
- Enquiry page
- Contact page on the agency’s own site
- General enquiry email
- Not published
- Switchboard
- (503) 928-3188
We publish only general contact information the agency lists publicly on its own website, or that it has confirmed through a claimed profile. We do not publish personal email addresses or direct lines.
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Correction history and agency response
No corrections have been recorded for this profile. Agencies may submit corrections and supporting evidence, and may respond publicly to published reviews. They cannot edit reviews, scores, rankings, evidence-confidence labels or editorial conclusions.