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Agency Review Guide

Australia · Email and Retention

Email and Retention agencies in Australia

13 published agencies currently meet the research standard for this page. Each entry below states what it is best suited for and what evidence supports that.

Last researched: not yet publishedReviewed by: Agency Review Guide editorial teamIndexable

The short answer

Lifecycle, CRM and retention programmes that raise repeat revenue.

The agencies below have enough source-backed evidence to be compared meaningfully. Use the comparison table for a scan, then read the profiles for the evidence behind each claim.

Agencies

Filter and sort the full directory for wider results.

Quick comparison of agencies on this page
AgencyBest suited forMin. projectTeam sizeEvidence
360 Restaurant Marketing AgencyRestaurants, cafes, bars and pubs of any size in Melbourne, Sydney, Brisbane and Adelaide wanting an all-in-one hospitality marketing partner for SEO, paid ads, social media and reputation management with no long-term contracts, focused on measurable bookings and revenue growth.——agency provided
AndzenEcommerce brands wanting customer journey and CRM strategy alongside campaign delivery.—11-50agency provided
DGK Business ConsultancyNot yet documented——agency provided
EastwickNot yet documented——limited
Elephant RoomNot yet documented—51-200agency provided
MacBain AgencyNot yet documented——agency provided
Mamba DigitalNot yet documented——limited
PetpackNot yet documented——agency provided
PMGS Digital MarketingNot yet documented——limited
StickyNot yet documented——agency provided
The Orchard AgencyNot yet documented——limited
WebprofitsEcommerce brands generating at least $100,000 monthly and businesses that depend on lead generation.——limited
Zebra3Not yet documented——limited
  • ListedPrimarily agency-provided

    Marketing exclusively for hospitality, serving restaurants, bars, pubs and cafes across Melbourne, Sydney, Brisbane and Adelaide.

    • Social Media
    • Paid Media
    • Email and Retention
    • SEO
    Min. project
    Not recorded
    Hourly rate
    Not recorded
    Team size
    Not recorded
    Verified reviews
    No verified reviews yet

    Compiled from public information. The agency has not claimed this profile. Last verified September 21, 2026.

    View ProfileVisit Website Is this your agency? Claim this profile
  • Andzen

    Brisbane, Australia

    ListedPrimarily agency-provided

    Andzen is a Klaviyo partner agency specialising in retention marketing, lifecycle CRM and email and SMS automation for ecommerce brands.

    • Email and Retention
    • Shopify
    • Ecommerce Marketing
    Min. project
    Not recorded
    Hourly rate
    Not recorded
    Team size
    11-50
    Verified reviews
    No verified reviews yet

    Compiled from public information. The agency has not claimed this profile. Last verified September 13, 2026.

  • DGK Business Consultancy

    Darwin, Australia

    ListedPrimarily agency-provided

    DGK is a Darwin marketing agency focused on B2B growth through websites, LinkedIn Ads, outbound lead generation and CRM systems.

    • PPC and Search Advertising
    • Web Development
    • Email and Retention
    Min. project
    Not recorded
    Hourly rate
    Not recorded
    Team size
    Not recorded
    Verified reviews
    No verified reviews yet

    Compiled from public information. The agency has not claimed this profile.

  • Eastwick

    Melbourne, Australia

    ListedLimited public evidence

    An independent Melbourne consulting practice working with ecommerce brands on Klaviyo-driven lifecycle strategy, CRM execution, data foundations and Shopify optimisation.

    • Email and Retention
    • Shopify
    • Ecommerce Marketing
    Min. project
    Not recorded
    Hourly rate
    Not recorded
    Team size
    Not recorded
    Verified reviews
    No verified reviews yet

    Compiled from public information. The agency has not claimed this profile. Last verified September 9, 2026.

  • Elephant Room

    Sydney, Australia

    ListedPrimarily agency-provided

    Sydney growth partner for retail and DTC brands, specialising in Klaviyo email and SMS retention marketing since 2014.

    • Email and Retention
    • Ecommerce Marketing
    Min. project
    Not recorded
    Hourly rate
    Not recorded
    Team size
    51-200
    Verified reviews
    No verified reviews yet

    Compiled from public information. The agency has not claimed this profile. Last verified September 13, 2026.

  • MacBain Agency

    Wollongong, Australia

    ListedPrimarily agency-provided

    MacBain Agency is a Wollongong digital marketing agency delivering social media management and advertising, Google marketing, email marketing and website development.

    • PPC and Search Advertising
    • Web Development
    • Email and Retention
    Min. project
    Not recorded
    Hourly rate
    Not recorded
    Team size
    Not recorded
    Verified reviews
    No verified reviews yet

    Compiled from public information. The agency has not claimed this profile.

  • Mamba Digital

    Perth, Australia

    ListedLimited public evidence

    A Perth-based Shopify Plus Partner focused on ecommerce growth, strategy, development and retention built around client unit economics.

    • Email and Retention
    • Shopify
    • Ecommerce Marketing
    Min. project
    Not recorded
    Hourly rate
    Not recorded
    Team size
    Not recorded
    Verified reviews
    No verified reviews yet

    Compiled from public information. The agency has not claimed this profile. Last verified September 9, 2026.

  • Petpack

    Australia

    ListedPrimarily agency-provided

    A full-service agency focused on veterinary clinics, providing websites, Google Ads, email newsletters and social media across Australia and New Zealand.

    • PPC and Search Advertising
    • Social Media
    • Web Design
    • Email and Retention
    Min. project
    Not recorded
    Hourly rate
    Not recorded
    Team size
    Not recorded
    Verified reviews
    No verified reviews yet

    Compiled from public information. The agency has not claimed this profile. Last verified September 21, 2026.

  • PMGS Digital Marketing

    Melbourne, Australia

    ListedLimited public evidence

    Melbourne full-service agency covering campaign strategy, automation flows and customer retention.

    • Web Design
    • Paid Media
    • Email and Retention
    • SEO
    Min. project
    Not recorded
    Hourly rate
    Not recorded
    Team size
    Not recorded
    Verified reviews
    No verified reviews yet

    Compiled from public information. The agency has not claimed this profile. Last verified September 16, 2026.

  • Sticky

    Newcastle, Australia

    ListedPrimarily agency-provided

    Newcastle digital marketing agency specialising in SEO, Google Ads, social media, content marketing, web design and email marketing.

    • PPC and Search Advertising
    • Web Design
    • Email and Retention
    • SEO
    Min. project
    Not recorded
    Hourly rate
    Not recorded
    Team size
    Not recorded
    Verified reviews
    No verified reviews yet

    Compiled from public information. The agency has not claimed this profile. Last verified September 22, 2026.

  • The Orchard Agency

    Melbourne, Australia

    ListedLimited public evidence

    A Melbourne agency specialising in email marketing and SMS automation for ecommerce and direct-to-consumer brands.

    • Email and Retention
    • Ecommerce Marketing
    Min. project
    Not recorded
    Hourly rate
    Not recorded
    Team size
    Not recorded
    Verified reviews
    No verified reviews yet

    Compiled from public information. The agency has not claimed this profile. Last verified September 9, 2026.

  • Webprofits

    Sydney, Australia

    ListedLimited public evidence

    Webprofits provides integrated performance marketing across paid social, paid search, customer lifecycle marketing, SEO and landing pages. Its team develops growth plans for ecommerce and lead-generation businesses.

    • Paid Media
    • Email and Retention
    • Growth Marketing
    • Conversion Optimization
    • SEO
    Min. project
    Not recorded
    Hourly rate
    Not recorded
    Team size
    Not recorded
    Verified reviews
    No verified reviews yet

    Compiled from public information. The agency has not claimed this profile. Last verified October 19, 2026.

  • Zebra3

    Gold Coast, Australia

    ListedLimited public evidence

    Ecommerce agency focused on Shopify, email retention, performance creative and media buying.

    • Paid Media
    • Email and Retention
    • Shopify
    Min. project
    Not recorded
    Hourly rate
    Not recorded
    Team size
    Not recorded
    Verified reviews
    No verified reviews yet

    Compiled from public information. The agency has not claimed this profile. Last verified September 16, 2026.

How these agencies were evaluated

  • 25Demonstrated results and case-study evidenceDocumented outcomes with a verifiable source. Claims without an attached source receive no points.
  • 20Verified review quality, quantity and recencyOnly reviews that pass identity verification and are published on this site count toward this component.
  • 15Depth of specialty expertiseEvidence of sustained, senior-level work in the specialty rather than a services page listing it.
  • 15Portfolio relevance and qualityRelevance of published work to the buyer segment the page addresses.
  • 10Client and industry fitConsistency of client size, sector and engagement model with the stated best-fit buyer.
  • 10Team expertise and leadershipNamed practitioners, tenure and the seniority actually attached to client work.
  • 5Transparency and information freshnessPublic pricing signals, verifiable facts and how recently information was confirmed.

Read the full methodology, including evidence-confidence levels and methodology versioning.

Typical pricing

We publish pricing ranges only where an agency has disclosed them or a source documents them. Where a minimum project size or hourly range is missing on this page, it means we have not confirmed it — not that the agency is inexpensive or expensive.

How to choose an agency in this market

Start from the decision you are actually making: the stage of your business, the outcome you need in the next twelve months, and the internal team that will own the work afterwards. Specialty depth matters more than agency size for most buyers.

Ask every shortlisted agency for two references in your sector, the names of the people who will do the work, and one example where the engagement did not go to plan. Compare the answers against the evidence recorded on their profile here.

Market-specific considerations

Contracting norms, currency, tax treatment and time-zone overlap all change the real cost of an engagement. Where a market-specific factor is documented for an agency, it appears on that agency's profile with a source attached.

Frequently asked questions

Why are some pages empty?
Because we do not fabricate directory content. A page is populated only when agencies have completed research with attached sources.
Does verification mean an agency is recommended?
No. Verification describes what we confirmed — identity, claim ownership or reviewer identity. It is separate from editorial score and evidence confidence.
Can an agency pay to appear here?
No. Sponsorships are labelled and separated from editorial results, and cannot change a score, a ranking or a review.

Sources and methodology

Every factual claim on an agency profile carries a source URL, a source type, a verification status and a last-verified date. Sources for the agencies above are listed on each profile.